Working with Text Messages to Outlook® Contacts

Working with text messages using Outlook® is as easy as sending email messages. All you need to do is specify the contact or mobile number to which you want to send the message and type the message body. The message is sent instantaneously.

Sending a Message

To send a text message to a mobile device using Outlook®:

  1.  Click the Send SMS button.

  2.  Click the To button to select the Outlook® contact you want to send a message. Alternatively, you can type the mobile number of the contact in the To field.

  3. To send the message to more than one recipient, separate the numbers with a comma.

Note: Ensure that the country code precedes the mobile number (both in the address book or when you enter the number).

  1. Type your user name in the User Name field.

  1. In the message area, type the message you want to send. A message can have up to 160 characters. The Characters field tracks the number of characters in your message as you type.

  2. Click the Send button. The message is stored in the Outbox and is sent when your server refreshes. However, if you want to send the message immediately, press F5.

  3.  When the message is sent successfully, you will receive an acknowledgement mail.

  1.  Sent messages are stored in the SMS Sent folder.

Notes:

- You would need to enter the mobile number of the contact in the Microsoft® Outlook® Contacts/ Address Book before you can send messages to them.

-  For help on adding contacts, please refer to the Outlook® Help files.

- The country code should precede the mobile number.

Editing and Resending a Message

You can edit and resend an old message; that is, you can edit the body of an old message and resend, or send the same message to a new contact, as required. To edit and resend messages:

  1. Click the SMS Sent folder in the left pane of Outlook®.

  2.  Select the message you want to edit, from the displayed message in the right pane.

  3.  Edit the message or mobile number in the displayed dialog box.

  4.  Click the Send button.

  1. When the message is sent successfully, you will receive an acknowledgement mail.

  2. Messages that are sent are stored in the SMS Sent folder.

Deleting a Message

To delete a message:

1.      Select the relevant folder.

2.      Select the messages you want to delete.

3.      You can delete messages by one of the following ways:

Note: Deleted messages are moved to Deleted Items folder.