Sender Identification [ Sender Name/Number or Source Address ]

This is the name or number which flashes on the recipient's mobile phone when they receive an SMS Text message. Most GSM Networks/Operators accept up to an 11-character Alpha-Numeric String or a 15-digit Numeric String as Sender Identification, while CDMA/TDMA Networks/Operators allow only up to 15-digit Numeric String as Sender Identification.

An Alphanumeric Source Addresses must abide by the following criteria:

• Must be between 3 and 11 characters in length (inclusive)
• Must not contain blank spaces
• The first character cannot be "0" (zero)
• Must not contain accented characters
• Must not contain punctuated/special characters, such as * $ < , > ? ! % [ ] | \
• Must not contain Greek characters
• Must not just be a name of an individual
• Source Addresses are case sensitive

Important TIPS on Sender Identification

• All Regular SMSCountry Account Users have the option to set up their Sender Identification (Name/Number) only once. So, please use caution before you choose your Sender Name/Number. Once configured, requests for change of Sender Identification shall not be entertained, unless it is deemed as really genuine case by SMSCountry.
• Some Networks/Operators do not grant the facility of a Dynamic Sender Identification, meaning each Sender Identification has to be specially approved by them before a message, bearing that Sender Identification, can be transmitted through their Network. This has been implemented to counter spam to a certain extent.
• All API/SMPP Account Users, who have the option to dynamically change the Sender Identification, are requested to please get the list of all possible Sender Names/Numbers approved before they start sending out messages. Else, there could be a possibility of messages not being delivered.
• The Sender Identification is not a guaranteed feature and may be changed by SMSCountry or its Service Providers' Networks with/without notice to suit the requirement of the various technologies/ networks/ regulatory bodies etc.
• SMSCountry may take anything between 24 hours to 72 hours, after the payment has been realized, to activate the required Sender Identification.
• SMSCountry reserves the right to approve the Sender Name/Number for Users at its sole discretion.