The Best Free SMS Message Templates For Logistics Businesses

Why do you need SMS templates for logistics? Let’s say if logistics makes the world go round, then SMS has the power to stop it. 

That means your business is only as successful as the SMS you send to your customers.

And you can only send the right messages if you have the right templates.

That’s why, in this article, we provide you with some of the best logistics SMS templates.

These templates will enable you to inform customers of your every step – from the moment they place their order till they receive it.

Let’s get started!

Learn more about how SMSCountry can help you sell more and make your customers love you with our logistics SMS service.

Categories of SMS messages for logistics and transport businesses

There are two broad categories of SMS messages for business in logistics and transportation. Every other use case falls under these categories.

Logistics promotional SMS messages

These are text messages that businesses can send to people who are not yet their customers. Also called marketing messages, they are common to all businesses.

Logistics companies can use SMS marketing to expand their customer base. E-commerce businesses are popular clients of logistics companies, but they are not the only customers. Individuals or businesses that move items from one location to another are also potential clients. To reach them, you have to send out promotional SMS as part of your campaigns.

Logistics service SMS messages

The majority of the text messages that logistics companies send are under the service category. More precisely, they fall under the “service implicit/inferred” template type.

These SMS messages do not require explicit permission because they are not promotional. They are important messages that you send to your staff and customers because of their relationship with your company.

Below are some examples of free logistics and transport SMS templates. These are ready-to-use SMS templates for logistics that you can adapt to your business needs.

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Useful SMS templates for logistics and transport businesses

Below we have outlined some templates for various use cases in the logistics industry where businesses can use SMSes. You can use these templates for various purposes and tweak them to suit your peculiar needs.

Learn more about the best SMS service provider for logistics businesses.

Logistics promotional SMS templates to attract small business owners

Everybody loves promos! Let small business owners know about your business by sharing with them the best deals that you offer. Use the SMS template below:

SMS template:

Save with {Company_Name}! Pay {percentage} less for your next {number} deliveries and get same-day delivery. Sign up now at {URL} {hashtag}

Sample text:

Save with AstroCourier! Pay 30% less for your next 10 deliveries and get same-day delivery. Sign up now at https://astrocourier.com #SaveWithAstro

Logistics new delivery order confirmation SMS template

It is always good to confirm a delivery order. It’s important because if the customer wants to make any changes, they can make them early on. Utilise this ready-to-use logistics template for order confirmations:

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SMS Template:

Dear {Name}, we received your shipment to {Address} – receipt no {code} with charges ₹{Amount}. Thank you for choosing {Company}.

Sample text:

Dear Malik, we received your shipment to No.3, Isa street, Ghaziabad – receipt no 32456 with charges of ₹200. Thank you for choosing AstroCourier.

Logistics schedule change or cancellation SMS template

Let your customers know about any changes to the previous delivery schedule with this SMS template:

SMS Template:

Dear {Name}, your shipment to {Address} – receipt no {code} is delayed due to {Reason}. We apologise for the inconvenience.

Sample text:

Dear John, your shipment to No.3, Isa street, Ghaziabad – receipt no 324645 is delayed due to traffic congestion. We apologise for the inconvenience.

Logistics driver delivery update SMS template

Use this free logistics SMS template to inform your drivers about an update related to deliveries.

SMS Template:

{Driver_name}, client {name} has requested her package receipt no. {number} be delivered tomorrow instead of today.

Sample text:

Aqib, client Isra has requested her package receipt no. 324645 be delivered tomorrow instead of today.

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Logistics delivery completion SMS template

When you complete a shipment, inform the customer with the SMS template for logistics below.

SMS Template:

Your shipment to {Destination} – receipt no. {Number} is delivered. Thank You for choosing {Company}.

Sample text:

Your shipment to no.3, Isa street, Ghaziabad – receipt no. 324645 is delivered. Thank you for choosing AsroCourier.

Logistics weather delay notification SMS template

Notify your customers of any weather or traffic delays that may affect the delivery of their items. Use this logistic SMS template below:

SMS template:

“{Nature of alert} alert in {Location}. Due to a storm, deliveries scheduled for today may arrive {number of hours/days} late.“

Sample text:

“Severe weather alert in Kolkata. Due to a storm, deliveries scheduled for today may arrive 1-2 days late.“

Logistics tracking information SMS template

Put your customer’s minds at rest by allowing them to track the location of their items while in transit. Share details with them via this SMS template.

SMS Template:

Dear {name}, your package no. {code} will be delivered today, {date}, between {time} and {time}. You can track your order here: {Tracking_Link} – {company}

Sample text:

Dear Maliha, your package with receipt no. 32456 will be delivered today, 28/05/2022, between 9 am and 3 pm. You can track your order here: https://astrocourier.com

Logistics customer review SMS template

Get feedback from your customers after a delivery completes. This can help you improve your services. Use the SMS template below:

SMS template:

Thank you for using {Company name}. Can you please spare {Number} minutes to leave us a review here: https://astrocourier.com/feedback Thank you!

Sample text:

Thank you for using Astro Courier. Can you please spare 2 minutes to leave us a review here: https://astrocourier.com/feedback Thank you!

Also Read: 10 Best SMS Templates For Your Customer Service Team

Logistics confirmation of shipped order SMS template

Put a smile on your customers’ faces. Let them know when their order ships so that they know when to expect it. Use the following SMS template:

SMS template:

Hi {first_name}. Yay, your order has been shipped! Keep track of your delivery here: {Tracking_link}

Sample text:

Hi Jamila. Yay, your order has been shipped! Keep track of your delivery here: https://astrocourier.com/track-order.

Logistics confirmation of delivered item SMS template

Let your customers know when their items have arrived at their preferred location with a simple text message. Here’s an SMS template for logistics that you can use:

SMS Template:

Hi {First_Name}, your order has been delivered! You can view your order here: {Tracking_Link}

Sample text:

Hi Shruti, your order has been delivered! You can view your order here: https://astrocourier/track-order

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See the top bulk SMS service providers to send transactional and promotional SMS. See the top OTP service providers.

Best practices for logistics SMS copy

You need multiple SMS templates for logistics to give your customers an excellent experience. But more importantly, you need to know the SMS best practices to employ. These will help you create amazing messages for any use case.

• Don’t leave extra spaces between 2 words.
• Always spell out your words.
• You can use any special characters in your text except “< >” symbols.
• Please note that the variable format {#var#} in your SMS templates for logistics is case-sensitive.
• Personalise your messages as much as possible.
• Do not fill up more than 40% of your message with variables.
• You must include variables in transactional and service category messages.
• Messages in the promotional category can be without variables if you choose to.
• You must represent values such as amount, date, account number, merchant names, OTP, codes, URL, customer names, card type, etc. with variables in your SMS templates for logistics.
• A single SMS has a character limit of 160 characters. Try to stay within this limit for each message. But if you go beyond the limit, your message will count as two or more SMSes
• Remember that each variable can consist of up to 30 characters.
• Comply with the industry regulations by including the necessary disclaimers. Some of them are: How often do you plan to text your customers (for example, you may receive up to 4msgs/month), message and data rates may apply, a link to your terms and conditions and your privacy policy, how to unsubscribe, such as “reply CANCEL to end or HELP for help”.

Increase Your Logistics Efficiency With SMSCountry

You now have all you need to take your SMS marketing for logistics to the next level. But there is one thing missing – the best SMS service provider for your business.

Let us introduce you to SMSCountry.

SMSCountry is a top-tier SMS service provider that values simplicity, reliability, and customer support.

Contact us today to help you with your SMS marketing needs.