DLT registration guides

Jio DLT Registration: Follow This Step-By-Step Guide to Get Approved on First Try

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There are 15 billion mobile phones worldwide, which is good for businesses that use SMS as a form of communication. However, without DLT registration, you will be unable to send bulk SMSes to any of these phones.

Wondering what that is? DLT registration is an important procedure for businesses in India that communicate with their customers via SMS.

Jio DLT registration is one of the ways of registering your details using DLT.

Unfortunately, many businesses fail to scale through the registration process on the first try. This is why we have outlined the registration process in easy steps to help you get approved the first time.

What is DLT?

DLT means Distributed Ledger Technology. 

It is a system that stores data in a decentralised way with blockchain technology. This way, the Telecom Regulatory Authority of India (TRAI) can access every piece of information on this database. 

Also, telecom companies can access and manage these details from wherever they are. TRAI introduced DLT registration in June 2020 to combat fraudulent SMS.

What is Jio DLT? 

Jio DLT website homepage"

Reliance Jio is a telecom operator through which businesses and Telemarketers can register. Their platform – Jio DLT is the biggest in India and they have the largest customer base.

There are other telecom operators with their own DLT registration platforms. Some of them are Videocon, Tata Teleservices, Vodafone Idea, Airtel, BSNL, and MTNL. In this article, we will focus on Reliance Jio and its DLT registration process.

Who needs Jio DLT registration?

There are two groups of bulk SMS service providers that need Jio DLT registration:

  • Principle entities: Businesses that use SMS to communicate with their clients.
  • Telemarketers: Owners of bulk SMS platforms that serve businesses, enterprises, and individuals.

As a principal entity, this article will show you how to fulfill your Jio DLT registration.

At the end of this article, you will know how to register your company on the Jio DLT portal and get approved the first time

How to do DLT registration in Jio

Before you begin the DLT registration process on Jio, note that Jio DLT registration costs Rs. 5900 (18% GST included). And, you need to have the following documents and information ready:

  • Company PAN card
  • GST/TAN/FSSAI/memorandum of association/incorporation/shop registration certificate
  • A government-issued identification document: PAN/DL/Voter ID/Aadhar of the authorised person
  • Email address and phone number (you will receive an OTP when you complete the registration request).
  • A declaration of the authorised person on a company letterhead signed and sealed by the principal partners/directors.

Please note that the documents should be in soft copy format on your device and less than 5Mb in size. Once you have these with you, you are set. Now follow the step-by-step process below.

Jio DLT registration step-by-step guide

Now let us get to the actual registration process. Generally, you should be able to register using your phone, but it is advisable to use a computer.

Follow the steps below:

  • Click on “Register Now”
alt="Jio DLT website showing the registration button"
  • Click on “Principal Entity”

A pop-up will appear like the one below, select No & Click “Next” to go to the next page.

A question on the Jio DLT registration website | SMSCountry

The next page will have four sections:

  • Organisation overview
  • Organisation address
  • Personal details
  • Final check

You have to fill each section correctly before you can proceed to the next one.

  • Fill in the required details and upload the needed documents. For some, you have to select from the drop-down list.
Principal Entity Registration on the Jio DLT portal | SMSCountry
  • Hit “Next” to proceed after entering the required details/documents.
types of organisations registered on Jio DLT portal | SMSCountry
KYC documents for Jio DLT registration | SMSCountry
final KYC documents required for Jio DLT registration | SMSCountry
  • Check that all the details are correct before you finally “Submit”.
  • You will receive an OTP on the registered mobile number. Enter the OTP to complete the mobile number verification.
Successful Principal Entity registration on Jio DLT platform | SMSCountry
  • Next, you will receive a verification email from Jio and a notification that your registration request is being processed. It takes between 15 minutes to 72 hours for Jio to process your registration
Email confirming Jio DLT registration | SMSCountry
  • If successful, you will receive an email with your user ID details. 

Congratulations on a successful Jio DLT registration process!

You cannot send any bulk SMSes yet, you still need to register your header/Sender ID on the Jio DLT portal.

To do this, you need to log in to the portal with the password you created while registering your profile.

Principal entity registration approved on Jio DLT portal | SMSCountry

You will need the details in your email for the next step: JIO header registration process

How do you register a header in Jio DLT?

Here’s the step-by-step Jio header registration process.

As an enterprise or principal entity, you need to register your header (otherwise known as “Sender ID”). This is needed so that your customers can recognise who is sending them the SMS.

To do this, follow the steps below:

  • On the Jio DLT website www.trueconnect.jio.com/ click on “Sign in”
  • Click on “Principal Entity” and enter your login details
Sign in to Jio DLT after registration | SMSCountry
  • An OTP will be sent to your registered phone. Enter it on the login page and click “Submit”.
  • You will be taken to your dashboard.
Jio DLT principal entity dashboard | SMSCountry
  • At the top, click “Header SMS”, and in the drop-down menu that appears, select “SMS Registration.”
SMS header registration on Jio DLT | SMSCountry
  • Click on “Header Type” and select a type.
header type selection on Jio DLT portal | SMSCountry
  • Click on “Category” and select one that applies to you from the list. If your desired category isn’t there, select “Other.”
Principal entity selecting a category on Jio DLT portal | SMSCountry
  • Now click on “Create Header” and type a six-character long sender ID. This is what your customers will see when you send an SMS. 
  • Click “Submit”. If the sender ID is available, your header will be saved and processed in up to 24hours.
Jio DLT approved a header registration for a Principal entity | SMSCountry

Check your dashboard to know if your header has been approved.

Approved bulk SMS headers on the Jio DLT portal will have an “Active” status. With this, you have crossed another hurdle, well done.

Now you have gotten to the final requirement, once you satisfy this, you will be able to send bulk SMSes to your customers.

You need to register your content templates on the Jio DLT portal.

SMSCountry provides all you need to delight your customers with fast and secure OTP and transactional SMS. At the best price

How do you register a content template in Jio DLT?

Here’s the Jio DLT content template registration process for bulk SMS.

As an enterprise, you need to register the content template on the Jio DLT portal. 

A content template is a format of the message that will be sent to your customers. To register a content template as a principal entity, follow the steps below:

  • On your JIO DLT dashboard, select “Template” and select “Content Template Registration” from the dropdown menu.
content template registration process on Jio DLT portal | SMSCountry
  • Click on “Type of Communication”
content template registration process on Jio DLT portal | SMSCountry
  • Select one of the options from the drop-down menu: promotional, transactional, service explicit, or service inferred.
  • Next, select template type and select “SMS.”
principal entity registering template type on Jio DLT portal | SMSCountry
  • Select “Category” and choose the nature of your business from the dropdown menu.
Categories of businesses on Jio DLT portal | SMSCountry
  • Click on “Content Template Name” and enter your preferred name for this template.
complete content template registration process on Jio DLT portal | SMSCountry
  • Click “Choose Header” to select the header you will send this content with.
  • Now copy the SMS content from your notes and paste it into the “Template Content” box.
examples of content templates for SMS on Jio DLT registration | SMSCountry
  • For variables such as name, date, and other details that may change for each customer, replace their placeholders with “#var#”. For example, if your template is based on greetings or wishes and the content says “happy birthday”, you can put “Happy #var#”
  • Submit the template and confirm to submit it for approval.
  • The approval process can take 24 to 48 hours, after which you will get a template ID on the Jio DLT platform.

Once you see that your content template has been approved, you are then ready to start sending SMSes to your customers – well done!

Lastly, you can create different content templates for the different messages you intend to send to your customers. The same follows for the headers, such as “TelebuJoin OTP” for OTPs and “TelebuJoin Team” for wishes.

Grow your business with the best bulk SMS solutions 

Now you know all the details needed to register your business on the Jio DLT platform successfully.

Your registration requests could be rejected if you use incorrect details. So, if you need help with any of the processes, feel free to reach out to our team at SMSCountry and we’ll be happy to help you.

As a pioneer bulk SMS platform, we are also available for your bulk SMS needs. SMSCountry has reliably served various clients in diverse industries and countries and we’d be happy to give you free credits to try out our platform. You can contact us for a free demo and to learn more about our bulk SMS services as well.

Also read: best Bulk SMS providers in the market

Frequently Asked Questions

What is the full form of DLT in Jio?

DLT stands for Distributed Ledger Technology in Jio. It is a blockchain-based registration system that allows telecom companies to access and manage details from anywhere.

How do I register a header on my Jio DLT?

  • Visit the Jio DLT portal at https://trueconnect.jio.com/.
  • Click on the “Register Now” button.
  • Select “Principal Entity” and enter the requested details.
  • Add a template name and your brand name.
  • Submit the registration form.
  • Wait for the confirmation email acknowledging successful registration

What is the cost of DLT in Jio?

Jio DLT registration costs Rs. 5900 (18% GST inclucive).

How do I register a template in Jio DLT?

  • Login to the Jio DLT portal.
  • Click on the “Template” field and select the first option “Consent Registration.”
  • Enter the details in the Template name, Brand name, and Template Content field.
  • Click on the “Submit” button after entering the details.
  • Consent Template approval may take 3-7 working days
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Vasudev Jagarlamudi is responsible for Happy Customers at Telebu Communications. After working in various roles from sales and marketing to product management, he found his calling in customer service. As the head of Customer Service, he ensures that every issue that the client expresses is a chance to earn a Karma point. Vasudev believes that all answers are found in books, deep conversations, and good questions.

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