Trust is a crucial asset for success in the financial industry. To earn and maintain your customers’ trust, you need suitable SMS templates for financial services.
The right text message templates will benefit you in many ways, including collecting overdue payments and securing your customers’ funds with OTP codes.
That’s why we have collated these 23 free SMS templates just for you.
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So whether you’re an investment adviser, asset manager, bank representative, insurance agent, or you offer any financial services.
You can rely on these SMS templates to supercharge your cash flow ahead of your competitors.
Useful SMS templates for financial services
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Payment reminder SMS template
SMS Template:
(Customer Name), this is a payment reminder from [Company]. Your installment of (Amount) is due (day and month). Please contact us on [contact number] if you have issues.
Sample Text:
Mr John, this is a payment reminder from Bank of America. Your installment of 7 lac is due on 15th of June. Please contact us at +1 245 5654 454 if you have issues.
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Overdue payment SMS template
SMS Template:
(Customer Name), your payment is overdue. A late fee will appear on your next bill. To pay now, click [URL]. Please contact us on [phone number] if you have issues.
Sample Text:
Alex, your payment is overdue. A late fee will appear on your next bill. To pay now, click http: pay here. Please contact us at +1 343 2343 293 if you have issues.
Unsuccessful payment SMS template
SMS Template:
We’re sorry your payment was not successful. Please call [Company name] on [contact number] to pay using a different card. Thank you.
Sample Text:
We’re sorry your payment was not successful. To pay using a different card, please call Bank of America on +1 454 4532 234. Thank you.
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Due payment SMS template
SMS Template:
Your bill of (Amount) is due today (DayMonthYear). A late fee of [amount] will apply if not paid on time. To pay now, click [URL]. Thank you, [Compnay name]
Sample Text:
Your bill of USD 200 is due today, the 30th of June 2022. A late fee of USD 75 will apply if not paid on time. To pay now, click http: pay now. Thank you, Bank of America
Successful payment SMS template
SMS Template:
(Amount) from (AccountNumber) to [Company] was successfully processed with receipt (ReceiptNumber). Log in for more details.
Sample Text:
USD 700 from Tele Bank to Bank of America was successfully processed with receipt 20343095. Log in for more details.
Promotional message SMS template
SMS Template:
The new loan scheme starts on (date). Learn more at [link] or call (phone number) for more details. Thank you for choosing (Bank name)
Sample Text:
The new loan scheme starts on the 9th of June. Learn more at bit.ly/new-loan or call +1 433 2343 422 for more details. Thank you for choosing Bank of America.
Successful payment SMS template
SMS Template:
Hi (FirstName, LastName), (Amount) has been successfully paid via BPAY to (Company). Please call us on [Contact number] ASAP. if this wasn’t you
Sample Text:
Hi Alex James, USD 7000 has been successfully paid via BPAY to the Bank of USA. If this wasn’t you, please call us on +1 454 3223 767.
| Check out our list of the best SMS API service providers for your financial services. See the best OTP SMS API providers to send OTPs for your apps and fintech services. SMSCountry provides simple SMS solutions so you can start messaging your financial customers right away. Learn more about our SMS API services. |
Loan offer SMS template
SMS Template: Dear [Customer Name], you have been pre-approved for a personal loan of [Loan Amount] from [Lender Name]. Use this offer now and enjoy an interest rate of [Interest Rate]% p.a. and flexible repayment tenure of up to [Repayment Tenure] months. Call us at [Contact Number] to apply now.
Sample Text: Dear Mr. Smith, you have been pre-approved for a personal loan of $10,000 from the Bank of London. Use this offer now and enjoy an interest rate of 7% p.a. and flexible repayment tenure of up to 48 months. Call us at +1 245 5654 454 to apply now.
Bank loan SMS template
SMS Template: Dear [Customer Name], you have been approved for a [Loan Type] of [Loan Amount] at an interest rate of [Interest Rate]% p.a. from [Bank Name]. Your [Repayment Tenure]-month repayment period starts on [Loan Start Date]. Call us at [Contact Number] for more information.
Sample Text: Dear Ms. Patel, you have been approved for a home loan of $300,000 at an interest rate of 3.5% p.a. from Bank of New York. Your 25-month repayment period starts on 1st April 2023. Call us at +1 245 5654 454 for more information.
Loan promotion SMS template
SMS Template: Dear [Customer Name], [Lender Name] is offering a special promotion on [Loan Type] loans. Apply now and enjoy [Promotion Offer] with an interest rate of [Interest Rate]% p.a. and a flexible repayment tenure of up to [Repayment Tenure] months. Call us at [Contact Number] for more information.
Sample Text: Dear Mr. Jones, Bank of Scotland is offering a special promotion on personal loans. Apply now and enjoy a cashback of $500 with an interest rate of 6% p.a. and a repayment tenure of 36 months. Call us at +1 245 5654 454 for more information.
Loan repayment SMS template
SMS Template: Dear [Customer Name], your loan repayment of [Repayment Amount] is due on [Due Date]. Please ensure that your account has sufficient funds for a successful transaction. Contact us at [Contact Number] if you have any questions.
Sample Text: Dear Ms. Lee, your loan repayment of $800 is due on 15th March. Please ensure that your account has sufficient funds for a successful transaction. Contact us at +1 245 5654 454 if you have any questions.
Payment received SMS template
SMS Template: Dear [Customer Name], thank you for your payment of [Payment Amount] on [Payment Date]. Your payment has been successfully received and updated in your account. Contact us at [Contact Number] if you have any questions.
Sample Text: Dear Mr. Brown, thank you for your payment of $500 on 01/03/2023. Your payment has been successfully received and updated in your account. Contact us at +1 245 5654 454 if you have any questions.
Debt reminder SMS template
SMS Template: Hello [Customer Name], this is a reminder from [Company] that you have an outstanding debt of [Amount] that is now (Days) days overdue. Please clear your dues at the earliest to avoid any further consequences. Contact us at [Contact Number] if you need any assistance.
Sample Text: Hello Mr. John, this is a reminder from Chase Bank that you have an outstanding debt of $10,000 that is now 30 days overdue. Please clear your dues at the earliest to avoid any further consequences. Contact us at +1 123 456 7890 if you need any assistance.
OTP SMS template
SMS Template: Your OTP is [OTP]. Please do not share it with anyone.
Sample Text: Your OTP is 123456. Please do not share it with anyone.
Insurance policy renewal reminder SMS template
SMS Template: Dear [Policyholder’s Name], your policy with [Insurance Company] is expiring on [Expiration Date]. To continue enjoying the benefits of our insurance, please renew your policy before the expiry date.
Sample Text: Dear John, your XYZ insurance policy expires on 31st March 2023. To continue enjoying the benefits of our insurance, please renew your policy before the expiry date.
Insurance claim intimation SMS template
SMS Template: Dear [Policyholder’s Name], we have received your claim request with claim number [Claim Number]. We will get in touch with you.
Sample Text: Dear Jane, we have received your claim request with claim number 12345. We will get in touch with you.
Loan payment reminder SMS template
SMS Template: Dear [Customer Name], this is a friendly reminder that your loan payment of [Amount] is due on [Payment due date]. Please ensure timely payment to avoid late fees.
Sample Text: Dear Mike, this is a friendly reminder that your loan payment of $500 is due on 15th March 2023. Please ensure timely payment to avoid late fees.
Overdue payment reminder SMS template
SMS Template: Dear [Customer Name], your loan payment of [Amount] is now [Number of Days] days overdue. Please make the payment immediately to avoid further late fees and penalties.
Sample Text: Dear Rachel, your loan payment of $1000 is now 7 days overdue. Please make the payment immediately to avoid further late fees and penalties.
Payment due SMS template
SMS Template: Dear [Customer Name], your payment of [Amount] is due on [Payment Due Date]. Please pay before the due date to avoid late fees and penalties.
Sample Text: Dear Tom, your payment of $200 is due on 31st March 2023. Please pay before the due date to avoid late fees and penalties.
Complaint registration SMS template
SMS Template: Dear [Customer Name], we are sorry for the inconvenience caused. Please share your complaint in detail so that we can resolve it at the earliest.
Sample Text: Dear Olivia, we are sorry for the inconvenience caused. Please share your complaint in detail so that we can resolve it at the earliest.
Feedback collection SMS template
SMS Template: Dear [Customer Name], we value your feedback. Please rate our service on a scale of 1 to 5, where 1 is poor and 5 is excellent.
Sample Text: Dear Peter, we value your feedback. Please rate our service on a scale of 1 to 5, where 1 is poor and 5 is excellent.
Payment successful SMS template
SMS Template: Dear [Customer Name], your payment of [Amount] has been received successfully. Thank you for choosing [Company].
Sample Text: Dear Lisa, your payment of $1000 has been received successfully. Thank you for choosing ABC Company.
EMI bounce SMS template
SMS Template: Dear [Customer Name], we regret to inform you that your EMI of [Amount] has been bounced due to insufficient funds. Please make the payment at the earliest to avoid penalties and late fees.
Sample Text: Dear Smith, we regret to inform you that your EMI of $200 has been bounced due to insufficient funds
What are the different types of SMS formats?
SMS formats help customers easily understand and identify their message. Below are a few formats of SMS you can use in your bank.
Bank SMS format
The structure of a typical bank SMS format includes the bank’s name, transaction type, amount, date and time, and the balance.
Example: [XYZ Bank] 10,000$ was debited from your account on 08/03/2023. Available balance: 20,000$.
Bank transaction SMS format
The structure of a bank transaction SMS format includes the bank’s name, transaction type, amount, date and time, and account balance.
Example: [ABC Bank] 5,000$ is credited to your account on 08/03/2023. Available balance: Rs. 15,000$
Loan SMS format
The structure of a loan SMS format includes the bank’s name, loan amount, interest rate, loan tenure, and monthly instalment amount.
Example: [XYZ Bank] Your loan of 1,00,000$ has been approved at an interest rate of 12% p.a. for a tenure of 24 months. Your EMI is 4,818$.
Salary SMS format
The structure of a salary SMS format includes the employer’s name, employee name, salary amount, and date of credit.
Example: [ABC Company] Dear John, your salary of 50,000$ has been credited to your account on 01/03/2023.
Bank message format
The structure of a bank message format includes the bank’s name, message type, and message content.
Example: [XYZ Bank] ALERT: Your account has been debited with 2,000 $ on 05/03/2023. If you did not authorise this transaction, please contact the bank immediately.
Loan approval SMS format
The structure of a loan approval SMS format includes the bank’s name, loan type, loan amount, and approval status.
Example: Congrats from [ABC Bank]. Your home loan application of 50,00,000 $ has been approved.
Personal loan SMS format
The structure of a personal loan SMS format includes the bank’s name, loan amount, interest rate, loan tenure, and monthly instalment amount.
Example: [XYZ Bank] Your loan of 10,00000 $ has been approved at an interest rate of 13% p.a. for a tenure of 36 months. Your EMI is 6,778 $
OTP SMS format
The structure of an OTP SMS format includes the bank’s name, message type, OTP code, and expiry time.
Example: [ABC Bank] Your OTP for online transaction is 123456. This OTP is valid for 5 minutes only.
EMI bounce SMS format
The structure of an EMI bounce SMS format includes the bank’s name, EMI bounce status, EMI amount, EMI date, and reason for the bounce.
Example: [XYZ Bank] ALERT: Your EMI of 10,000$ due on 01/03/2023 for your loan has bounced. Reason: Insufficient balance. Please ensure sufficient balance in your account to avoid penalties.
EMI bounce message format
The structure of an EMI bounce message format includes the bank’s name, EMI bounce status, EMI amount, EMI date, and reason for the bounce.
Example: [ABC Bank] ALERT: Your EMI of 10,000$ due on 01/03/2023 for your home loan has bounced. Reason: Cheque returned. Please contact the bank to make alternate payment arrangements.
EMI message format
An EMI message format structure includes the bank’s name, amount, date, and remaining EMI count.
Example: [XYZ Bank] ALERT: Your EMI of 10,000$ for your loan is due on 01/03/2023. You have 12 more EMIs to pay.
SMS copy best practices
When it comes to sending SMS, whether it’s transactional or promotional SMS, crafting the perfect message is crucial.
Since there’s a limited character count, it’s important to make every word count and follow some best practices to ensure your message is effective and engaging.
So here are a few tips on the best SMS copy practices:
- Keep your message crisp and to the point.
- Use simple and easy-to-understand language.
- Include a clear call-to-action (CTA) in your message.
- Personalise your message, if possible, by using the recipient’s name.
- Use active voice and action-oriented verbs in your message.
- Consider the timing of your message and send it at an appropriate time.
- Avoid using all caps, excessive punctuation, or emojis in your message.
- Proofread your message for any grammatical errors.
- Test your message before sending it to ensure it looks and reads well on mobile devices
- Respect the recipient’s privacy, and don’t send unsolicited messages.
What’s next for you?
These templates will take your finance business to the next level. So why wait? Start sending SMSes with these templates today.
Check out our list of the best SMS API service providers for your financial services. See the best OTP SMS API providers to send OTPs for your apps and fintech services.
SMSCountry provides simple SMS solutions so you can start messaging your financial customers right away. Learn more about our SMS API services.
